FREQUENTLY ASKED QUESTIONS

What’s the policy on shipping and delivery?

All orders are processed within 1–3 business days.

Once your order has shipped, you will receive a tracking number via email.

✨ Shipping time:
Orders are typically delivered within 2–3 business days after shipment.

Please note: Processing time and shipping time are separate.

Can the bundles be colored?

Yes, our bundles can be colored professionally.

✨ Our hair is 100% premium virgin hair, meaning:
• It can be lifted (bleached)
• Dyed to your desired color
• Styled with heat

For best results, we recommend having your bundles colored by a professional stylist to maintain the quality and longevity.

How long do the bundles last?

With proper care, our bundles can last 2–5 years.

They are reusable and maintain their quality through multiple installs.

Will the hair shed or tangle?

Our bundles are designed to be:
• Minimal shedding
• Tangle-free with proper maintenance

Proper care is key to maintaining the hair’s longevity and softness.

Can I reuse the bundles?

Yes! Our bundles are 100% reusable and can be reinstalled multiple times when properly maintained.

Need Help?

For all customer inquiries, please email:
thearianneffext@gmail.com